DiscoverMekong.com is the Indochina’s leading online travel provider, helping independent international travellers easily search, plan and book travel services throughout Indochina. It is managed by HG Online Travel, a division of HG Travel Company.

About HG Travel

Who We Are

Full-service Destination Management Company (DMC)

Since 1997, HG Travel has grown from a single service travel provider to become one of the largest destination management companies in Vietnam, Cambodia, Laos and Southern China.

With an extensive operational network, we provide our worldwide trade partners with access to the largest range of travel products and services throughout Indochina - from accommodation and tours to ground transfer, flights, events, attractions and activities - and we are able to tailor holidays to suit all travelers' needs.

Our Vision & Commitments

HG Travel aims to become one of the best Destination Management Companies (DMCs) in Indochina.

With our creativity and in-depth knowledge gained through many years of experience, we are committed to providing our customers with comprehensive travel solutions while ensuring services of the highest quality.

What We Do

HG Travel is made up of two main business units: HG Travel Inbound Wholesale & HG Travel Direct Sales.

HG Travel Inbound Wholesale

HG Travel Inbound Wholesale includes four divisions:

HG Culture & Heritage

HG Culture & Heritage provides overseas tour operators and travel agents with a broad range of tailor-made tours and travel services for their clients to capture the essence of Indochina’s culture and heritage.

HG Small Group

HG Small Group aims to provide ready-made, easy-sell tour options throughout Indochina. Clients receive a hassle free "Book & Go" without the need to try and form large groups. All the departure dates are guaranteed from a minimum of two people.

HG M.I.C.E

HG M.I.C.E is known for its dedicated customer service and attention to detail when handling incoming incentives, conferences, and other special events. We pride ourselves on our extensive product knowledge and have the most innovative range of programmes to meet clients' needs, dreams and desires.

HG Adventure

HG Adventure offers a variety of active adventure options, including trekking, cycling, kayaking, canoeing and easy mountain climbing. Our adventure activities take place in some of the most mystical regions of Indochina.

HG Travel Direct Sales

HG Travel Direct Sales includes two divisions:

HG Corporate Travel

HG Corporate Travel provides comprehensive and independent travel advice, allowing clients to gain access to the widest range of travel services and the most-up-date information. For years HG Corporate Travel has been a premier travel provider to top-end international organizations, companies in Vietnam such as German Embassy, Netherlands Embassy, The World Bank, Sheraton Hanoi Hotel, and Hanoi Daewoo Hotel.

HG Online Travel

HG Online Travel provides first-class travel services to independent international travellers. Via www.discovermekong.com, HG Online Travel offers online consumers a one-stop travel shop to plan, search and book activities, hotels, transfers, flights and tour packages.

Why Us

Talent

We are justifiably proud to have some of the best people in the travel trade working for us. Young, energetic and motivated our people are coached, mentored and trained by our senior staff or management with more than 20 years experience each. Everybody strives to support each other and our clients so that targets are met and hard-won end clients satisfied.

Quality

Customer satisfaction is essential to us. It is our goal to provide you and your customer with the highest level of travel services. Our professional relationship with hotels, transportation companies, multilingual tour guides and other local services allows us to control and deliver services of the highest quality.

Innovation

Our dedicated team are constantly searching for new destinations and investigating new products in an effort to provide you with a range of new and original products to differentiate you from the competition.

Responsiveness

Price quotations, itinerary requests, etc. are turned around rapidly and ready for end clients within 12-24 hours, depending on time zone differences.

Support

Our representative offices in Vietnam and overseas offer full and convenient support, information, advice and follow up in those time zones. Online support through chat or e-phone is also available for clients within the same time zones.

Additionally, we conduct on-the-spot follow up to identify any complaints and pursue suggestions before travellers return.

Properties

HG Travel has developed alliances with its strategic partners to own and/or manage the following brands:

Bhaya Cruises                         

Bhaya Cruises is one of the most distinctive cruise fleets offering first-class cruising services in Halong Bay, Vietnam. The first Bhaya cruise ship, featuring twenty luxurious cabins in classic Oriental style, was launched in 2007. Bhaya’s twin sister ship is scheduled to be inaugurated at the end of 2008.

Two ‘Little Bhaya’ boats with capacity for 20 passengers each will go into operation in June 2008. Adopting their mother ships’ high standards, these boats will offer either full day cruising services for travellers with limited time or kayaking services for those who join one of our 3days/2nights cruise.

Hai Long Junks                       

Established in 2003, Hailong Junks is one of the three biggest boat companies in Halong Bay, Vietnam. The company boasts a fleet of 23 traditional junks and offers a variety of cruising services to both local and foreign travellers.

Huong Giang Hotel

Reflected in the calm and romantic Huong River., Huong Giang Hotel has 185 well-equipped rooms designed in Hue Palace architectural styles with modern 4-star facilities. The Hotel has been awarded “The dedication to Vietnamese Cultural Values” by the Guide magazine in 2005.

Lang Co Beach Resort

The four-star Lang Co Beach Resort is located on the beautiful Lang Co Beach, about 70km south of Imperial Hue and 30km north of Danang. The resort comprises 60 houses and villas; all constructed in the style of Hue’s ancient houses and equipped with international facilities. The resort has been voted “The Best Resort in the Central Region” by readers of Vietnam Economic Times in 2003 and 2005. 

Green Papaya Restaurant      

Close to West Lake, en route from Noi Bai Airport to downtown Hanoi, Green Papaya is a quiet refuge from Hanoi’s bustle. The restaurant is managed by a team with more than 15 years experience in F&B. With capacity for more than 120 guests, the restaurant specializes in serving contemporary Vietnamese food for tour groups.

What’s Your Nem? Restaurant  

A chain of restaurants specialising in the Vietnamese specialty, Nem (Spring Rolls), opened its first restaurant in May 2008 in Hanoi.

Our History

2008    

Became the official General Sales Agent for Turkish Airlines in Vietnam

Launched the first outlet of the “What’s your Nem?” restaurant chain in Hanoi

Established Goodwill, a new division focusing on team building and company retreat activities

Launched second Bhaya cruise ship and two ‘Little Bhaya’ boats Acquired Hailong Junk Company

2007    

Inaugurated the first Bhaya cruise ship in Halong Bay. 

Established its representative office in Bangkok, Thailand

Opened Green Papaya Restaurant in Hanoi

Acquired 4 star Lang Co Beach Resort in Central Vietnam

2006

Appointed its European Sales Representative in Brussels, Belgium

2005

Opened offices in Phnom Penh and Siem Reap, Cambodia

Became official Sales Agent for Vietnam Airlines

2003

Became the official General Sales Agent for American Airlines in Vietnam

1999

Opened office in Saigon (Ho Chi Minh City), Vietnam

1997

Established Head office in Hanoi, Vietnam

Awards

The company has been named among the “Top Ten Tour Operators” by the Vietnam Tourism Association in 2003 and 2006.

Membership

HG Travel is a member of:

The American Society of Travel Agents (ASTA),

The Japan Association of Travel Agents (JATA)

The Pacific Asia Travel Association (PATA)

The United States Tour Operators Association (USTOA)